AI Applied to Your Business
Custom-built solutions that
adapt to your operation
We adapt to your processes and help them evolve
month by month with a dedicated team.
With Vicino Automate, you can automate all your social media tasks—Vicino brings in the customers, and you focus on delivering a great product.
Manage pipelines, SLAs, 360° profiles, history, and documents all in one place.
Set assignment rules, automated alerts, and follow-up funnels to boost productivity and improve aging control.
Automate your processes and gain efficiency.
Design workflows that eliminate repetitive tasks and errors, with validations, data transformations, and synchronized approvals.
Integrate your entire ecosystem with APIs, files, custom connectors, and webhooks.
Centralize your information with data normalization, an integration catalog, and real-time monitoring with automated alerts.
Create self-service spaces for customers, suppliers, and teams, with smart forms, automatic approvals, and real-time operational dashboards.
Keep everyone informed with WhatsApp or email notifications.
Offer chat-based assistance that converts better, with guided search, personalized recommendations, and automatic cart recovery or stock and price alerts.
What do we solve?
Speed with control
Go-live in weeks, a living roadmap, and continuous releases.
Frictionless operations
Hosting, SSL, backups, and security fully managed by our team.
Real integration
WhatsApp, email, ERP, e-commerce, and any API or file-based system.
Continuous evolution
A dedicated team that improves, maintains, and creates new value.
How we build your product.
Transform complex operations into simple, effective workflows.
Automate key tasks, analyze your performance in real time, and connect better.
Research & Discovery
We explore, analyze, and uncover opportunities before anyone else.
Optimization & New Features
We improve, iterate, and release new capabilities without slowing the pace.
Go-Live + Support
We guide your launch and ensure everything flows smoothly.
Custom Automation Cases
Automations that adapt to your processes—never the other way around.
24/7 customer service and sales with smart routing
Turn audio recordings into ready-to-publish news pieces.
We automate collections management with smart notifications and proactive tracking to improve recovery rates and efficiency.
Frequently Asked Questions
What does the membership include?
Premium support, improvements to existing features, hosting/SSL/backups/security, and continuous evolution.
And if I need something new? It’s added with a proportional adjustment to the membership, agreed upon before proceeding.
How long does the first go-live take?
Typically between 2 and 6 weeks, depending on the module and the complexity of your operation.
We work with a fast MVP approach: we define the initial scope, configure the essentials, integrate your systems, and move to production as quickly as possible.
After go-live, we continue with ongoing improvements, day-to-day adjustments, and new features as part of the membership—without friction and without “frozen” projects.
Does it integrate with my current systems?
Yes. Our approach is full integration. We can connect with CRM, ERP, e-commerce platforms, messaging tools, BI, internal systems, or any tool that supports APIs, CSV/XML/RSS exports, or even scraping when needed.
If you already have processes in place, we respect them: we adapt the solution to your current workflow so you don’t need to change how you work.
Can I start with an MVP?
Yes—and in fact, it’s our preferred approach.
We start with a functional MVP in just a few weeks, focusing first on the areas with the highest impact on your operation. Once it’s live, we measure results and move forward with improvements, adjustments, and new modules within the membership—without friction and without long projects that end up “frozen.”